Question 1

When will my favorite item be back in stock?

Accepted Answer

We love your excitement! Restocks can be unpredictable since we're always bringing in new styles. To get notified when your favorite item is back, just visit the sold-out product page and fill out the 'Email Me When Available' form. Stay tuned!

Question 2

How can you get in touch with us?

Accepted Answer

We're here to help! Shoot us an email at chat-us@fabbyglamtique.me, and we'll get back to you within 24 hours. Just a heads-up, we're closed on weekends, so we'll respond on the next business day. Don't hesitate to reach out!

Question 3

How do you handle returns?

Accepted Answer

We want you to love your purchase! If there's an issue, you have two weeks from the delivery date to return it. Qualified returns will get a store credit coupon code, valid for two weeks. For more details, check our return policy. We're here to make things right!

Question 4

What should I do if I receive a damaged item?

Accepted Answer

Oh no! If you get a damaged item, email us at chat-us@fabbyglamtique.me within 24 hours. We'll help you out right away. Please don't send the item back without letting us know first. Check our return policy for more details. We're here to help!

Question 5

I need to send an item back for store credit or an exchange. How do I do this?

Accepted Answer

Merchandise purchased online must be mailed back to our address. Customers are responsible for return shipping costs. Packages must be mailed back via UPS, USPS, DHL, FEDEX, or any major shipping company. We do not accept packages in person in our facilities. Please do not bring your package in person as it will not be accepted. Read more on our return policy for more information.

Question 6

Why is there sales tax on my online order?

Accepted Answer

Due to new laws passed in 2021, we have to collect sales tax for each state, even if we don't have a physical store there. This helps us comply with state regulations. Thanks for understanding!

CUSTOMER SERVICE

CONTACT & SUPPORT

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CUSTOMER SERVICE

CONTACT & SUPPORT

Get in Touch

Email US​

Email US